Legal

Terms of use

Terms governing use of the HI Pallets website and quote tools.

Last updated: July 10, 2026

Informational website

This website provides general pallet information and a way to request evaluation. Website content, calculator results, and form responses are not binding offers, safety certifications, engineering advice, or guarantees of availability.

Quotes and service

Pricing, timing, service area, purchase value, recovery route, delivery, pickup, and other terms are confirmed only in a specific written quote or service agreement. Submitting a request does not create an obligation for either party.

Accuracy of requests

You agree to provide accurate information and only upload photos you are authorized to share. Do not submit illegal, harmful, confidential, or unrelated material.

Safe pallet use

Users remain responsible for determining whether a pallet is suitable for a load, rack, conveyor, shipment, receiver, export lane, or regulated use. Inspect pallets and follow applicable safety and compliance requirements.

Acceptable use

You may not probe, disrupt, automate abusive submissions, evade security controls, upload malicious material, or use the site in a way that harms HI Pallets or others.

Contact

Questions may be sent to the request form.