Buying

How to Specify a Custom Pallet

Translate a product and handling process into a useful pallet quote request.

Reviewed November 2, 2026

Describe the product and its supports

Provide cargo dimensions, weight distribution, points of contact and any sensitive surfaces. Include the completed load’s height and overhang. The packaging designer needs to understand how the product rests on the deck, not just its total weight.

Map the handling lane

List forklift and pallet-jack use, entry directions, conveyors, storage supports and receiving equipment. Tell the supplier whether the pallet will cross an international border. These conditions belong in the specification before a design is accepted.

Ask for a documented design review

Request the relevant load assumptions, tolerances and evidence from a qualified supplier. Confirm how a sample or drawing will be approved. This enquiry tool prepares the brief; it does not engineer or certify a custom pallet.

Keep these questions together

  • Measure the unit load
  • Document handling equipment
  • State destination requirements

Primary reference: FedEx freight packing guidelines. This guide prepares a planning conversation and does not certify packaging or guarantee service availability.